Refund Policy

Brittany Michelle Designs does not offer refunds or exchanges on any custom art pieces. Please be certain and sure of your final selection prior to checking out. Due to the unique and handmade nature of the art pieces, all sales are considered to be final. If you have any further questions or concerns regarding our policies please do not hesitate to contact us via email at


Damaged Items

Please inspect your order upon receiving it. Contact us immediately if the items are defective, damaged, or if you receive the incorrect item(s). Brittany Michelle Designs cannot be responsible for damage to products incurred while your order was in transit. However, such issues are exceptionally rare. If you experience this email us immediately. These incidents are reviewed on a case by case basis. If your product arrives with any visible damage, please be certain to take photos of the packaging prior to opening and be certain to keep the packaging. If there is no photos of the packaging your case will not be able to be reviewed. I insure all art pieces through the carrier for extra peace of mind but we will need information and photos from you in order to open a claim. Please visit the Shipping Policy section for further details.

Black Friday Sale

Get 10% off!! Order by Black Friday to receive your custom key sign by Christmas, December 25, 2023. There's only a limited amount of signs available. Order while supplies last.

Add your custom name at checkout in the "order special instructions" box. Wording is "Sold By ___" (choose a name that's no more than 12 characters for best readability and visibility).